£111.00 GBP

Complaints Templates

21 Evidence based and Compliant templates.

Includes: 
-Checklist to avoid legal action
-How to de-escalate a complaint 
-Understanding BLAST / compliance. 
-Cosmetic Redress Scheme

-If your patient has natural asymmetry
-Asymmetry that wasn’t visible previously
-General concerns around a treatment
-2 options on General concerns around care following treatment
- 2 options on specific treatment (Tear trough concerns)
- 2 options on specific treatment (Non-surgical rhinoplasty concerns)
- 2 options on specific treatment (Lip filler concerns)
- Concerns re. Polynucleotide or skin booster treatment
- 2 options on specific treatment (Concerns re. Anti wrinkle)
- General concerns around a treatment not lasting
- General concerns around bruising
- General concerns around swelling
- How to deal with a patient who is concerned regarding an immediate complication: vascular occlusion
- 2 options around complications (delayed onset nodules and infection)

- How to chase outstanding debt

 

 

These templates are for you if:


-You want to protect yourself and your family from potential legal action.
-You want to save money. One solicitor’s letter can cost you over £500; with this course, you get over 20 templates for a fraction of that.
-You want less stress and anxiety.
-You want to spend more time with your family rather than stressing over how to respond to an unhappy client.


Written by Nurse Prescriber Kristiana Smith. A renowned as a world-class trainer and keynote speaker within the professional community. Kristiana exudes an unwavering passion for client welfare, aesthetics and evidence based protocols.